We human beings tend to take time before calling a plumber when there is a plumbing issue yet we end up causing a lot of damage if the situation is not handled within some certain time and we have a 24 hour plumber to assist you on time. From a leaking pipe, a blocked drain or a flooded basement, the few minutes before your emergency plumber arrives are critical in addressing damage and guaranteeing proper resolution of the problem. So in this article, we’ll guide you through the necessary things that you need to do before the emergency plumber arrives at your door with the appropriate set of words that you are going to speak to them about the situation.
- Cut Off the Electricity (If Necessary)
You can just turn off the electricity at this time, for instance, if you have a plumbing problem with water in contact with electrical systems, outlets, or home appliances. In that case, one ought to pull the plugs on power in the areas in question as a matter of priority. It is inevitable that water can create short circuits or become a serious danger of electrocution.
Pull the circuit breaker to turn off the electricity if you are aware of where the switch is, in case of leaks or floods turn off the power in any rooms that you know are connected in your area. If you cannot figure out which of the circuits you have to switch off, you should turn off the power in the entire house.
- Know Your Plumbing System
It is for this reason that one should be familiar with the flow of their plumbing system, let’s say for example the form of plumbing of a house .
- Knowing the location of the shut-off valve, individual fixture valves and water meter can really amount to a lot of time in the event of an emergency.
- If you have not discovered where they are located then spend some time introducing yourself with them at other times when it is not busy.
- It will also help you to be conversant with the plumbing system in your house so as to explain the issue at hand to the plumber, hence it makes it much easier to work with the plumber.
- Check for Obvious Leaks or Blockages
What has been obviously dripping or choked just in case you had to wait for the plumber to come? It is equally important to determine the origin of the problem, for instance, leakages in a pipe, a defective appliance or a blocked drain. In this way, the plumber is in a position to understand the situation better and determine where the damage lies. Control has to be made with the tools and spare parts that the plumber has to transport.
For example:
- In case one is having a leakage, document whether it is a leakage that affects the two systems or a pipe leaking on the outer part.
- In order to do that, answer the following questions: Is it a sink drain blockage, a shower blockage, a toilet blockage, and is the blockage small or big?
- Such details can be relayed verbally to the plumber over a call so that the plumber will prepare himself for the special kind of problem.
- Prepare Information for the Plumber
Whenever you are making a call in search of emergency plumbing services, information should be provided. This will enable the plumber to come right equipped for the job, thus enabling him to solve it efficiently. Here's what you should include when interacting with the plumbing company:
- Description of the problem: First of all, it's necessary to define the purpose of your call. For example, responses like, "My kitchen sink is flooded with water coming through the crack" or "There's a burst pipe in the basement."
- Location of the issue: Share with them what the problem is and inform them of which position the problem is. The more detailed they are, the better they can perform that given task. For example, you can say something like this: "He said, 'I noticed that there is a problem, and there is a stain under the bathroom sink; there is water dripping behind the washing machine.'
- The extent of the damage: Educate them as to how many litres of water have gone and if the condition is becoming bad or not. It would assist them to understand the severity of the case.
- Gather Tools and Materials for Temporary Fixes
At times, it is possible to address some of the minor issues yourself until a plumber gets to your home. These will not be permanent solutions and will only serve to limit matters before a professional takes charge of the situation. Here are a few tools you may need:
- A bottle of plumber's tape or a repair kit to close up tiny leaks.
- A plunger for occurrence when you are having issues with a filled toilet or drain.
- To maintain personal hygiene and prevent wet hands, rubber gloves and towels are also used.
- Make Your Home Accessible
When the plumber arrives, especially in a commercial building, there are things you should do to make it easy for them to access the area in need of their services. Make way for the leakage or blockage and ensure that anything that may hinder their work is moved away. The plumber working on the pipes may need to rearrange some furniture or work in cramped areas, but ensuring the area is clean and safe will help the plumber do his work without a lot of problems. We have a 24-hour plumber.
Conclusion
All times can be a challenge when handling plumbing emergencies, and it can be reduced with these previous steps before the emergency plumber comes in to handle the job. Do not panic; shut the water main, prevent more damage from occurring, and give the plumber as clear an indication of the problem as you can. Therefore, if well prepared, you will be able to manage the emergency better and reduce the stress that comes along with the emergency.
