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Differences Between Customer Service and Customer Support: Why Both Matter?

“Customer service” and “customer support” have significant differences. Customer support happens to be a sub-part of customer service as the latter covers the overall customer experience, whereas the former deals with product and service inquiries made by customers and the guidance regarding the same that is offered to them.
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Differences Between Customer Service and Customer Support: Why Both Matter? – Kutumbh Konnect

“Customer service” and “customer support” have significant differences. Customer support happens to be a sub-part of customer service as the latter covers the overall customer experience, whereas the former deals with product and service inquiries ma