If your SHEIN order not delivered, there are several steps you can take to resolve the issue:
- Check the tracking information: Log in to your SHEIN account and check the tracking information for your order. If the tracking information shows that the package has been delivered, but you have not received it, contact the shipping carrier to investigate the issue.
- Contact SHEIN customer service: If the tracking information does not show that the package has been delivered, or if there is any other issue with your order, contact SHEIN customer service. They can provide you with additional information about the status of your order and help you resolve any issues.
- Request a refund or replacement: If your package is lost or has not been delivered, you can request a refund or replacement from SHEIN. Contact customer service and explain the situation. They will provide you with instructions on how to proceed with the refund or replacement.
- Check with your neighbors: If the package was left at your doorstep, check with your neighbors to see if they may have received it by mistake.
- Check with the shipping carrier: Contact the shipping carrier to see if they have any information about the package. They may be able to provide you with additional information or help locate the package.
In any case, it is important to act quickly and contact SHEIN customer service as soon as possible to resolve the issue.
Keep all relevant information, such as your order number and tracking information, handy when you contact customer service.
