Following an update, a lot of users of MetaMask started to face issues while they tried to work their way with the wallet service. As we know MetaMask offers great customer support to its members, so users do not have to worry a lot about these problems. However, it is better that we try out some basic remedies and solutions on our own so that it becomes easier for us to tackle the issue at the earliest without having to wait for a response from the MetaMask Support team.
On the flipside, if you are using MetaMask Chrome extension, then we suggest you use MetaMask on any other browser for the time being till we try and resolve issues with its Chrome extension. Here are the easy steps to be followed. But, before anything else, we'll take a dig into understanding the actual reason for the issue.
Why is MetaMask not operational?
The non-operation status of MetaMask could be due to various reasons. Some of them are as follows:
- First of all, when a user installs the latest MetaMask version update, the issue might take place with some users due to incompatibility between the browser and extension version
- In addition to that, you might also face the issue if you have not updated your Chrome web browser for a long now
- At times, the main culprit behind this issue is the weak or poor internet connectivity on your device
- Those users who have installed the MetaMask Chrome extension from unauthentic sources would surely face the issue
- Well, there could be some miscellaneous reasons as well that might end you up in this situation. However, the best of you are those who know what exactly they need to do to get rid of it. Even if you do not know what you are supposed to do, you can still take a look at the next section and learn some guiding tips
Tips to be followed:
Remove and re-add the extension
Well, this surely does the job. All you need to do is remove the extension from your Chrome web browser and then go to the https://metamask.io/ website to get the MetaMask Chrome extension installed from there. Now, you can check whether or not you are able to use MetaMask on your device.
Update the browser
In addition to installing the latest version of MetaMask on your device, you need to make sure that the browser you are installing it on is also updated to its latest version. So, get ahead to the official website of Chrome, and then you can update your Chrome web browser from there. And, I hope it will surely help you out.
Restart your device as well as the browser
You can force close the browser and then open it again to see if MetaMask works. If you still face problems with the MetaMask Chrome extension, you can surely power off and power on your device to refresh your system.
Lock and unlock your wallet
If the issue persists, you can sign into your MetaMask wallet, and then in the account, select the three-dot icon to open the account settings. Further, you can choose the "Lock" option available there. Once your wallet is locked, you can unlock it using your MetaMask login password.
Concluding Thoughts:
Today, through this post, I tried my best to guide you on how you can get rid of major or minor issues with the MetaMask Chrome extension. Before heading ahead and getting in touch with the customer support team of MetaMask, make sure that you have tried these tips.
