To use your Trezor not connecting, you first need to connect it with your host device. However, this host device, at times may not be able to detect the presence of your wallet device. This might happen due to the connectivity issue. So, if you are facing any such issues with your Trezor device, you must look for immediate remedies to get rid of them and then you can start using your Trezor device once again.
Therefore, today, through this post, I will be making a discussion on how to fix Trezor not connecting issue and then you will be able to use your Trezor device without any hurdles.
Why is Trezor not connecting with your device?
Among so many reasons, the most common reasons why you may not be able to connect your Trezor device with the host device are as follows:
- You might have been using the old version of the Trezor Bridge
- Apart from that, if you are using an old version of the USB cable, then the same issue will show up
- The operating system of the host device might not be compatible with your Trezor device
- You might be following an incorrect procedure to connect the two devices together
No matter what the reason is, you may surely take some resolution steps to fix Trezor not connecting issue at the earliest. If, even after performing these steps, you fail to connect these devices or you face any such kind of issues, you can proceed with getting in touch with their support team.
Troubleshooting tips to fix the connection issue
Solution 1- First of all, you can visit https://suite.trezor.io/web/bridge/ website from your host device and then install the latest version of the Trezor Bridge from there. Once it has been installed, make sure that you clear your browser's cache. After a few minutes, check if you are able to fix Trezor not connecting issue.
Solution 2- As mentioned above, the main cause of this issue is usually the USB cable that connects the Trezor device to that of the host system. Therefore, you need to make sure that this USB cable works fine and does not hamper the connectivity. You can also check the USB ports for any visible defects.
Solution 3- In addition to that, you can also connect your Trezor device to another available computer with another operating system. This has helped users to fix Trezor not connecting issue in the past and would surely help you as well.
Solution 4- If you are re-installing Trezor Bridge on your Windows PC, you should restart your browser as well as your device to get rid of the issue.
Solution 5- Those who are using Trezor Suite on the web are suggested to use a supported web browser on their devices such as Chrome or Firefox.
Solution 6- In case you are using a VPN service on your device, you can try to disable it for some time as it helps get rid of some minor issues such as connectivity and synchronization.
Concluding Thoughts:
As you can see, it was not so complicated to fix Trezor not connecting issue. All you have to do is perform the given solutions one by one and then you will be able to get rid of the issue at the earliest. If none of the above helps, you still can get in touch with their support team and find a working remedy for resolving the problem.
