How to Resolve Brother Printer cannot Scan Documents to my PC?

Brother printer is one of the trusted printers brand. They are reliable, functional and desk friendly, saves space.

Brother printer is one of the trusted printers brand. They are reliable, functional and desk friendly, saves space. They come with a wide range of settings options and features for smooth working and printing the document or material directly from your computer or mobile phones. But like every other technology and devices, they do have error from time to time. It also depends on how you are using any device and taking care of it. Usually, minor issues can be resolved through simple troubleshooting ways. You do get some of the solutions in the manuals but sometimes you face issues like, Brother printer is not able to scan. It maybe because of an incorrect setting. Here are some of the solutions you can apply to resolve the issue.

How to Fix Brother printer won’t scan?

  • Make sure that your printer is switched on without any errors. If there’s any message like paper jam, troubleshoot to clear it.
  • You must be connected to a stable internet connection.
  • You can go to drivers and printers under settings and chose printer properties and print a test page to make sure printer is available to print.
  • Ensure that your Brother printer scanner driver in updated.
  • Ifthe printer is not scanning, you can obtain the IP address and print the list of configuration.
  • Sometimes the printer does not work because of the firewall settings. Disable the firewall for some time and try to scan.

Now that we have gone through the steps and solutions if your Brother printer is not Printing and how to resolve them. Let’s have a look at the steps on how to scan on Brother printer.

Steps for Brother printer scan to computer:

Wireless scanning is a hassle free feature for any office work space or in general for personal use to. You do not need to worry about connecting wires in different sockets. Just make sure that your computer and printer are connected to the same Wi-Fi network.

  • Select the document you want to scan and load it in your Brother printer machine.
  • Now, click on Windows fax and scan.
  • Then, click on new scan.
  • Among the list, chose your scanner and click ok.
  • Thereafter set the scanning option and then click on scan.
  • You will be able to see the scanned image.

It is very important to know the details of the devices you are working on. If you want to set up any device or change the default settings, it is required that you know the model number and version of the software you are currently using. Here’s a how to perform Brother MFC L2710 DW scan to PC. First, you have to place the document or material you need to scan on the scanner glass. You must have noticed the scanner key on your Brother printer. Press the scanner key and select scan to PC. Select the file from the dropdown menu and click scan.


Alex Smith

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