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QuickBooks Error Code H202 is a multi-user mode error that occurs when a workstation cannot access the company file stored on a server. This error disrupts workflows, causing frustration and delays in financial management. In this blog, we will dive into the causes, symptoms, and step-by-step solutions to fix QuickBooks Error H202 and restore smooth functionality.

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What is QuickBooks Error Code H202?

QuickBooks Error H202 appears when a workstation attempts to access a QuickBooks company file located on another computer, typically the server. The error message states: “You are trying to work with a company file that is located on another computer, and this copy of QuickBooks cannot reach the server on that computer.”

This issue typically arises in a multi-user environment where the connection between the workstation and the server is interrupted.

Causes of QuickBooks Error Code H202

Several factors can lead to Error H202:

1. Incorrect Hosting Configuration

The hosting settings may not be correctly configured on the server or workstations.

2. Communication Blockages

Firewall settings or network issues may prevent QuickBooks from establishing a connection with the server.

3. Damaged QuickBooks Database Server Manager

If the QuickBooks Database Server Manager is not working properly, it can disrupt access to the company file.

4. Missing Network Data (.ND) File

The .ND file, which facilitates multi-user mode access, might be damaged or missing.

5. DNS Configuration Issues

Improper DNS settings can block communication between the server and workstations.

Symptoms of QuickBooks Error H202

You might notice the following signs:

• Error message displaying “Error Code H202.”

• Workstations cannot access the company file.

• QuickBooks runs slower than usual.

• Multi-user mode is disabled or non-functional.

• The server’s IP address cannot be pinged from the workstation.

How to Fix QuickBooks Error Code H202

Follow these solutions to resolve the issue:

Solution 1: Verify Hosting Settings

1. Open QuickBooks on the server.

2. Go to File > Utilities.

3. Ensure Host Multi-User Access is selected on the server.

4. On all workstations, confirm that Stop Hosting Multi-User Access is selected.

Solution 2: Use QuickBooks File Doctor

The QuickBooks File Doctor tool can fix network issues:

1. Download and install QuickBooks Tool Hub.

2. Open the Tool Hub and select Company File Issues.

3. Click Run QuickBooks File Doctor.

4. Select your company file and choose Check your file.

5. Follow the on-screen prompts to complete the process.

Solution 3: Configure Firewall Settings

Improper firewall settings can block communication:

1. Open the Control Panel and go to System and Security > Windows Defender Firewall.

2. Select Advanced Settings and click Inbound Rules.

3. Add a new rule for QuickBooks and allow the necessary ports (such as 8019, 56728, 55378-55382).

4. Repeat the process for Outbound Rules.

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Solution 4: Repair the .ND File

The .ND file is crucial for multi-user mode:

1. Locate the folder containing your QuickBooks company file.

2. Look for the .ND file associated with your company file.

3. Right-click the .ND file and select Rename.

4. Add “.old” at the end of the file name.

5. Restart QuickBooks and try accessing the company file.

Solution 5: Test the Network Connectivity

Ensure the server is reachable from workstations:

1. Press Windows + R on the workstation and type cmd.

2. Type ping [ServerName] and press Enter.

3. If the ping fails, troubleshoot network settings or contact your IT professional.

Solution 6: Restart QuickBooks Database Server Manager

The QuickBooks Database Server Manager ensures proper multi-user functionality:

1. Open QuickBooks Tool Hub and select Network Issues.

2. Click QuickBooks Database Server Manager.

3. Scan the folder containing your company file.

4. Restart the server and try accessing the file.

Solution 7: Add the Server to the Host File

Manually updating the host file can improve connectivity:

1. Navigate to C:\Windows\System32\Drivers\etc on the workstation.

2. Open the hosts file in Notepad with administrative privileges.

3. Add the server’s IP address and name at the end of the file.

4. Save and close the file.

5. Restart the workstation and QuickBooks.

Tips to Prevent QuickBooks Error Code H202

• Regularly update QuickBooks to the latest version.

• Ensure the server and all workstations have stable network connections.

• Configure firewalls and antivirus software to allow QuickBooks processes.

• Use QuickBooks Database Server Manager to monitor multi-user access.

When to Seek Professional Help

If the error persists despite trying all solutions, it’s advisable to contact QuickBooks support. A trained technician can diagnose the issue and provide personalized assistance to resolve it effectively.

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Conclusion

QuickBooks Error Code H202 can disrupt your operations, but the solutions outlined in this guide can help restore seamless multi-user functionality. By addressing hosting settings, repairing essential files, and resolving network issues, you can fix the error and minimize downtime.

For further assistance, call our QuickBooks support team at +1-888-538-1314. Our experts are ready to help you resolve any QuickBooks-related issue efficiently.